gazaPrivacy Policy
This page describes what we collect when you use gaza and how we keep that data protected. We collect personal information only to verify your identity, process your payments, and comply with anti-fraud and anti-money-laundering regulations.
When you sign up for gaza, you provide your email, phone number, full name, date of birth, and government ID number. We also collect a selfie holding your ID to confirm your identity matches your documents. This verification is mandatory and one-time; once approved, you remain verified across all future sessions and events.
Our commitment is to store your data securely, never share it with third parties except as required by law or to process your payment requests, and respect your rights to access, correct, or delete your information. This policy covers data collection, storage, third-party processors, your rights, cookies, and how to contact us with privacy questions.
What we collect and how we use it on gaza
We collect your email address to create your account and send you notifications about your account status, deposits, withdrawals, and market settlements. We collect your phone number to verify your identity via one-time code and to contact you if we detect suspicious activity on your account.
We collect your full name, date of birth, and government ID number to comply with anti-fraud and anti-money-laundering regulations. These regulations require us to verify that you are who you claim to be and that you are not on any sanctions list. We also collect a selfie holding your ID to confirm your identity matches your documents.
Transaction history and account activity on gaza
We collect and store your transaction history—every deposit, withdrawal, market activity, and settlement. This data helps us detect fraud, resolve disputes, and comply with regulatory audits. Your account history is visible to you in your dashboard; you can download a full record at any time.
We also collect technical data: your IP address, device type, browser, and login timestamps. This helps us detect unauthorized access and protect your account from fraud. We do not use this data for marketing or profiling; it is used solely for security and compliance.
Third-party processors and data sharing
We share your data with third parties only when necessary to provide our service or comply with law. Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process your deposits and withdrawals. These partners are bound by confidentiality agreements and use your data only to complete your transactions.
We may share your data with regulators, law enforcement, or government agencies if required by law or court order. We do not sell your data to advertisers or data brokers. We do not use your data for marketing purposes beyond sending you account notifications and service updates.
Our servers may sit outside your jurisdiction
We store your data on secure servers located in multiple regions. Your data may be processed or stored outside your country of residence. By using gaza, you consent to this international data transfer.
Data retention and deletion
We retain your personal data for as long as your account is active. If you close your account, we retain your data for five years to comply with anti-money-laundering regulations and to resolve any disputes. After five years, we delete your personal data unless we are required by law to retain it longer.
You can request deletion of your account and associated data at any time by contacting our support team. We will close your account and begin the deletion process. However, we may retain transaction records and other data as required by law or for dispute resolution.
Your rights and our security practices on gaza
You have the right to access your personal data, correct inaccurate information, and request deletion of your account. You can exercise these rights by logging into your account dashboard or contacting our support team. We respond to data access requests within five business days.
We protect your data using industry-standard encryption (TLS/SSL) for data in transit and AES-256 encryption for data at rest. We use multi-factor authentication to protect your account login. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Our staff access your data only when necessary to provide support or comply with regulations; all staff sign confidentiality agreements.
Cookies and tracking on gaza
We use cookies to remember your login session and your account preferences. These cookies are essential to the functioning of our platform; without them, you would need to log in every time you refresh the page. We do not use cookies for tracking or advertising purposes.
You can disable cookies in your browser settings, but this may prevent you from using gaza. We do not use third-party analytics or advertising cookies. We do not track your behavior across other websites.
Jurisdiction and data protection laws
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's data protection laws. We comply with applicable data protection regulations in the jurisdictions where we operate. If your jurisdiction has specific data protection requirements (such as GDPR in Europe), we comply with those requirements for users in that jurisdiction.
If you have a data protection complaint, you can contact our support team via your account dashboard. We respond to complaints within five business days. If you remain unsatisfied, you may file a complaint with your local data protection authority.
Contact us about privacy
If you have questions about our privacy practices, contact our support team via your account dashboard. We offer English-language support and respond within one business day. You can also reach out with requests to access, correct, or delete your data.
Our privacy policy may change from time to time to reflect changes in our practices or legal requirements. We notify you of material changes via email at least 30 days before they take effect. Your continued use of gaza after the effective date constitutes acceptance of the updated policy. If you do not agree with any change, you may close your account and request a withdrawal of your balance.
Data protection across our payment partners
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), your payment information is processed by those partners according to their own privacy policies. We do not control how those partners handle your data. We recommend reviewing their privacy policies before using their services. However, we ensure that all our payment partners meet industry-standard security requirements and comply with applicable data protection laws.